This crystal chandelier looks elegant and elegant, considering its complicated structure, and it is installed on the ceiling. It is very inconvenient to clean. The consumer who chose the lamp in a crystal lamp sales department in Guzhen told reporters that the seller did not provide relevant information. Service, had to choose a simple, easy to wash and wash lamps.
Merchant: Washing lights is a value-added service
It is understood that the current lighting manufacturers in Guzhen generally do not provide the service of washing lamps. The person in charge of a few companies said that if consumers pay a certain fee, manufacturers will consider cleaning it.
Zhou Fengxia, deputy sales manager of Baodis, told reporters that if the lamps are not damaged during the warranty period, the company will provide free repair or replacement services, but the sanitary problems of the lamps are not included in the free service.
Many merchants say that it is impossible to provide point-to-point cleaning services by selling so many products every day. The main task of the company is product development, production and sales. If the customer has this need, the merchant will try to meet the requirements, but will charge the service reasonably, and the standard of the charge is determined by factors such as the structure, size and cleaning difficulty of the lighting.
Analysis: Washing the lamp requires a professional team
Although the lighting industry has not seen the after-sales service of lighting cleaning at this stage, with the increasingly fierce market competition, the service system will gradually mature, and cleaning services will definitely come into being at an appropriate time. Tang Yonghong, deputy general manager of Xinlian Lighting, said.
According to industry insiders, the construction of lamps is generally complicated, and the cleaning is relatively difficult. It is necessary to be familiar with the structure of the lamps and know how to disassemble and assemble them to be qualified for this work. If you let people who don't understand the lights to work, if the parts are damaged, the cost of re-equipment is not low, so to create a professional lighting cleaning team, this will bring new business opportunities.
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